Massachusetts

Customer Service Representatives Salary in Massachusetts

BLS Occupational Employment & Wage Statistics · May 2025

Mean Annual
$52,750
+13.2% vs national
Hourly Wage
$25.36
 
10th Percentile
$35,440
Entry level
90th Percentile
$74,880
Senior level
Community Spotlight
Year Up — Closing the Opportunity Divide
Free job training and internships for young adults ages 18–29.

Salary Range

Customer Service Representatives in Massachusetts earn between $35,440 and $74,880, with a mean of $52,750. The national average for this role is $46,587.

$52,750 mean
10th Percentile$35,44090th Percentile$74,880

How Massachusetts Compares

LocationMean Salary
Massachusetts$52,750
National Average$46,587
California$54,640
Washington$54,140
District of Columbia$53,850
New York$52,740
Free Resource
freeCodeCamp
Free coding certifications for anyone looking to break into tech.

Related Salaries

Data Source

Bureau of Labor Statistics OEWS, May 2025. Massachusetts. Hourly wages assume 2,080 hours/year.